Susana Gonçalves

Sitel - Talent Acquisition Manager

Susana Gonçalves started her career at Sitel in 1999, with the implementation of the Contact Center project of Hewlett Packard, a new Sitel’s client, where she started her professional career as Outsourcing Manager.
In 2002, Susana leaves Sitel with the intent of getting new experiences and improve her experience in other areas of business. In 2005, Susana returns to Sitel as Operations Manager.
In 2015 Susana take the lead of the Recruitment Department, as Talent Acquisition Manager, where she manages a team of several international recruiters that recruit an average of 150 people/month.
Susana is graduated in Psychology by the Universidade Lusófona (ISMAG) and is from Caldas da Rainha.

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